Frequently Asked Questions
How the 30 day money back guarantee work?
We are committed to high-quality. We stand by the craftsmanship and quality of our products and we want you to be completely satisfied with your purchase. That's why we offer a 30-day satisfaction guarantee.
If for any reason you are not fully satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange.
if you have more questions email us at: backvacc.info@gmail.com
Does the Backvacc® meet standards of an airline carry-on?
Backvac®: Approved hand luggage size for most airlines!
What is the maximum and best size for the laptop and tablet compartment in the Backvacc®?
Discover the ideal solution for laptops of all sizes, complete with dedicated compartments for secure and convenient storage.
- Backvac Pro (17-inch):
Roomy and durable, built to accommodate larger laptops with additional space and enhanced protection.
Backvacc® stands out with exceptional durability, crafted from premium materials. The main fabrics, ultra-durable Premium Am-Way and Polyester, provide long-lasting resilience. What truly sets us apart is our advanced TPU coatings on the compression components, delivering unmatched flexibility and strength. With Backvacc®, you're not just carrying a bag—you're choosing quality and cutting-edge technology.
What is the main fabric for the Backvacc®?
The provided instructions outline a simple and efficient process for compressing clothes or belongings you want to compress.
1. Pack your clothes or belongings inside the bag.
2. Zip it closed securely.
3. Utilize the Backvac Air Pump to compress and vacuum-seal your items, ensuring maximum space efficiency.
How does the compression technology work?
The provided instructions outline a simple and efficient process for compressing clothes or belongings you want to compress.
1. Pack your clothes or belongings inside the bag.
2. Zip it closed securely.
3. Utilize the Backvac Air Pump to compress and vacuum-seal your items, ensuring maximum space efficiency.
How much does the Backvacc® backpack weigh?
The Backvacc® weighs 3 lbs before being filled. With clothes expect it to weigh anywhere from 15-22 lbs or 6-10 kgs.
Can the Backvacc® fit under an airplane seat?
Yes, it fits under an airplane seat on most airlines. Check with your airline provider prior to your flight.
How does the charge port in the Backvacc® work? Does it include a battery? What kind of cable does it support?
We've included a dedicated compartment inside the Backvac® for your power bank. To avoid airline restrictions, it’s not built-in. You can easily connect almost any power bank to Backvacc®, which features both USB-A and USB-C ports for added convenience.
What devices can I connect to the USB port?
USB-A and USB-C
How long does the delivery take?
All our orders are fulfilled between 1-3 days and shippining take 5-14 days on average.
all orders come with tracking information once is shipped.
Do you have a patent on this product?
We have all design patents for our design.
Is the Backvac for both men and women?
Yes, it isa unisex backpack.
I can't find the FAQ I'm looking for. Can I e-mail you?
Yes, you can e-mail us at: backvacc.info@gmail.com